Yale’s ten most significant scholarly contributions

1. World’s first book on mobility as a service (MaaS)

2. 30-year history of institutional reform, procurement and contracting in public transport (presented as a keynote to the Thredbo conference series)

3. Update to the state of the art and evolving global debate on competition and ownership

4. Governance of MaaS and the unintended consequences of emerging technologies

5. Identifying MaaS business models—idea of the mobility broker/aggregator

6. Improving image of the bus via branded bus services and bus rapid transit (BRT)

7. Disruptive technologies and impacts on cities and regions (presented to Federal government minister Hon. Alan Tudge)

8. Role of the business community in shaping mobility, with a focus on internal barriers and facilitators to innovation

9. Effects of COVID-19 on public transport operations and management

10. Impact of driverless cars on road capacity, traffic congestion, future of public transport and the urban form

Journal publications

• KAUFMAN, B., BACKMAN, M., WONG, Y. Z. & BECK, T. Forthcoming. Modelling the impact of e-scooter services on public transport accessibility in Brisbane, Australia.

• WONG, Y. Z. & HENSHER, D. A. Forthcoming. Pay-as-you-go or a subscription MaaS model: What are the stakes?. Transportation Research Part A: Policy and Practice.

• DOLINS, S., WONG, Y. Z. & NELSON, J. D. 2021. The ‘sharing trap’: A case study of societal and stakeholder readiness for on-demand and autonomous public transport in New South Wales, Australia. Sustainability, 13, 9574. https://doi.org/10.3390/su13179574

• DOLINS, S., STRÖMBERG, H., WONG, Y. Z. & KARLSSON, M. 2021. Sharing anxiety is in the driver’s seat: Analysing user acceptance of shared autonomous vehicles and dynamic ridepooling in New South Wales, Australia. Sustainability, 13, 7828. https://doi.org/10.3390/su13147828

• WONG, Y. Z. & HENSHER, D. A. 2021. Delivering mobility as a service (MaaS) through a broker/aggregator business model. Transportation, 48, 1837-1863.https://doi.org/10.1007/s11116-020-10113-z

• BECKER, H., BECKER, F., ABE, R., ABOU-ZEID, M., BECKER, T., BEKHOR, S., BELGIAWAN, P. F., COMPOSTELLA, J., FRAZZOLI, E., FULTON, L. M., GARRICK, N., BICUDO, D. G., GURUMURTHY, K. M., HENSHER, D. A., JOUBERT, J. W., KOCKELMAN, K. M., KROGER, L., KUHNIMHOF, T., VINE, S. L., MALIK, J., MARCZUK, K., NASUTION, R. A., RICH, J., CARRONE, A. V. P., SHEN, D., SHIFTAN, Y., TIRACHINI, A., VERDIS, D., WONG, Y. Z., ZHANG, M., BOSCH, P. M. & AXHAUSEN, K. W. 2020. Impact of vehicle automation and electric propulsion on production costs for mobility services worldwide. Transportation Research Part A: Policy and Practice, 138, 105-126. https://doi.org/10.1016/j.tra.2020.04.021

• HENSHER, D. A., WONG, Y. Z. & HO, L. 2020. Review of bus rapid transit and branded bus service performance in Australia: From workhorse to thoroughbred. In Leong, W., Wong, Y. D., Hensher, D. A. & Steel, R. (Eds.), Competition and Ownership in Land Passenger Transport (Selected papers from the Thredbo 16 conference). Research in Transportation Economics. In press, corrected proof. https://doi.org/10.1016/j.retrec.2020.100842

• MERKERT, R. & WONG, Y. Z. 2020. Workshop 3: Emerging business models and implications for the transport ecosystem. In Leong, W., Wong, Y. D., Hensher, D. A. & Steel, R. (Eds.), Competition and Ownership in Land Passenger Transport (Selected papers from the Thredbo 16 conference). Research in Transportation Economics. In press, corrected proof. https://doi.org/10.1016/j.retrec.2020.100911

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2020. Mobility as a service (MaaS): Charting a future context. Transportation Research Part A: Policy and Practice, 131, 5-19. https://doi.org/10.1016/j.tra.2019.09.030

• BRAY, D., HENSHER, D. A. & WONG, Y. Z. 2018. Thredbo at thirty: Review of papers and reflections. In Alexandersson, G., Hensher, D. A. & Steel, R. (Eds.), Competition and Ownership in Land Passenger Transport (Selected papers from the Thredbo 15 conference). Research in Transportation Economics, 69, 23-34. https://doi.org/10.1016/j.retrec.2018.04.004

• HO, C., HENSHER, D. A., MULLEY, C. & WONG, Y. Z. 2018. Potential uptake and willingness-to-pay for mobility as a service (MaaS): A stated choice study. Transportation Research Part A: Policy and Practice, 117, 302-218. https://doi.org/10.1016/j.tra.2018.08.025

• WONG, Y. Z. & HENSHER, D. A. 2018. The Thredbo story: A journey of competition and ownership in land passenger transport In Alexandersson, G., Hensher, D. A. & Steel, R. (Eds.), Competition and Ownership in Land Passenger Transport (Selected papers from the Thredbo 15 conference). Research in Transportation Economics, 69, 9-22. https://doi.org/10.1016/j.retrec.2018.04.003

• ZHENG, H. & WONG, Y. Z. 2013. Sanitary paper consumption: A material stocks and flows analysis at Fenner Hall, 2012. ANU Undergraduate Research Journal, 5, 269-287.

Conference publications

• BECKER, H., BECKER, F., ABE, R., ABOU-ZEID, M., BECKER, T., BEKHOR, S., BELGIAWAN, P. F., COMPOSTELLA, J., FRAZZOLI, E., FULTON, L. M., GARRICK, N., BICUDO, D. G., GURUMURTHY, K. M., HENSHER, D. A., JOUBERT, J. W., KOCKELMAN, K. M., KROGER, L., KUHNIMHOF, T., VINE, S. L., MALIK, J., MARCZUK, K., NASUTION, R. A., RICH, J., CARRONE, A. V. P., SHEN, D., SHIFTAN, Y., TIRACHINI, A., VERDIS, D., WONG, Y. Z., ZHANG, M., BOSCH, P. M. & AXHAUSEN, K. W. 2020. Impact of vehicle automation and electric propulsion on production costs for mobility services worldwide. Transportation Research Board (TRB) 99th Annual Meeting. Washington, D.C., United States.

• HENSHER, D. A., MULLEY, C., HO, C., NELSON, J., SMITH, G. & WONG, Y. Z. 2019. Understanding MaaS: Past, present and future. 2nd International Conference on Mobility as a Service (ICoMaaS 2019). Tampere, Finland.

• HENSHER, D. A., WONG, Y. Z. & HO, L. 2019. Review of bus rapid transit and branded bus service performance in Australia: From workhorse to thoroughbred. 41st Australasian Transport Research Forum (ATRF). Canberra, Australia.

• HENSHER, D. A., WONG, Y. Z. & HO, L. 2019. Review of bus rapid transit and branded bus service performance in Australia: From workhorse to thoroughbred. 16th International Conference on Competition and Ownership in Land Passenger Transport (Thredbo 16). Singapore.

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2019. Delivering mobility as a service (MaaS) through a broker/aggregator business model. 16th International Conference on Competition and Ownership in Land Passenger Transport (Thredbo 16). Singapore.

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2019. Mode-agnostic mobility contacts: Identifying broker/aggregator models for delivering mobility as a service (MaaS). 15th World Conference on Transport Research (WCTR). Mumbai, India.

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2019. Mode-agnostic mobility contacts: Identifying broker/aggregator models for delivering mobility as a service (MaaS). Transportation Research Board (TRB) 98th Annual Meeting. Washington, D.C., United States.

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2018. Stated preference design for mobility as a service (MaaS) broker/aggregator contracts. 40th Australasian Transport Research Forum (ATRF). Darwin, Australia.

• HO, C., HENSHER, D. A., MULLEY, C. & WONG, Y. Z. 2017. Prospects for switching out of conventional transport services to mobility as a service subscription plans—A stated choice study. 15th International Conference on Competition and Ownership in Land Passenger Transport (Thredbo 15). Stockholm, Sweden.

• WONG, Y. Z. & HENSHER, D. A. 2017. The Thredbo story: A journey of competition and ownership in land passenger transport. 15th International Conference on Competition and Ownership in Land Passenger Transport (Thredbo 15). Stockholm, Sweden.

• WONG, Y. Z., HENSHER, D. A. & MULLEY, C. 2017. Emerging transport technologies and the modal efficiency framework: A case for mobility as a service (MaaS). 15th International Conference on Competition and Ownership in Land Passenger Transport (Thredbo 15). Stockholm, Sweden.

Monographs

• WONG, Y. Z. Forthcoming. New mobility modes. In ISON, S., NELSON, J. & MULLEY, C. (Eds.), The Routledge Handbook of Public Transport, Routledge.

• HENSHER, D. A., HO, C., MULLEY, C., NELSON, J., SMITH, G. & WONG, Y. Z. 2020. Understanding mobility as a service (MaaS): Past, present and future, Elsevier. https://www.elsevier.com/books/understanding-mobility-as-a-service-maas/hensher/978-0-12-820044-5